A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Fountain units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Fountain, CO kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Fountain roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in Fountain isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Fountain, CO licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Fountain, CO so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Fountain who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Fountain call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Fountain started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Fountain line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the Fountain response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Fountain rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Fountain, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Fountain accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Fountain crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Fountain drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Fountain, CO warehouse keeps drying equipment close, which typically puts a Fountain tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Fountain job done, and getting there again is on us, not you.
A short call with our Fountain dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Fountain crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

We measure moisture with instruments, not guesswork, and we won't sign off on a Fountain job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Fountain paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside Fountain, CO, most Fountain calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Fountain job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Fountain properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Fountain insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Fountain job as complete.
We regularly handle sewage backups in Fountain using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Fountain work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Fountain home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Fountain service, not an upsell.
Our Fountain guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our Fountain coverage extends through the zip codes shown here and into nearby Fountain, CO communities.
Beyond Fountain itself, our coverage extends across nearby zip codes, with additional Fountain, CO crews available for large-scale or commercial losses. If your address falls inside or near Fountain, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Fountain, Fountain, COCall now and speak with a real Fountain dispatcher, not a national call center.
Call +1-844-234-5373